HAUS v2The Property Access OS
A demand-triggered roadmap and AI-native platform that unlocks off-market supply, guides first-time buyers, and empowers agents.
Executive Summary
HAUS v2 pivots from simple search to a Property Access OS. It focuses on first-time buyers, discreet off-market supply, and an AI-powered agent suite. AI assists; humans decide. Partner with agents, default to trust, ship and learn.
The Problem
Black-box process, hidden costs, 124+ hrs searching; anxiety and low confidence.
No discreet way to test demand; "shadow inventory" remains locked.
Low-value prospecting, missed calls, admin overhead; poor CX, burnout.
Vision & Solution
An integrated OS for property access. AI predicts and advises; community turns transactions into relationships; accessibility unlocks pathways to ownership.
Personas
28–35, DINK, anxious but optimistic; wants a step-by-step plan to buy with confidence.
45–55, curious to sell privately; wants a discreet "would-sell-for" signal.
30–40, time-poor; wants qualified, transaction-ready leads and AI comms assistant.
Demand-Triggered Roadmap
Progress via market signals, not dates. Each phase unlocks the next upon meeting explicit demand criteria.
Foundation
Core multi-tenant infra, data model, compliance rails.
Wedge — FTHB Academy & Open
Engage FTHBs; unlock off-market supply via price signals.
Flywheel — HAUS Pro & Marketplace v1
Agent SaaS + secure messaging & offer management.
Ecosystem — Finance & Services
Integrated pre-approval, partner lenders, curated services.
Feature Breakdown
Non-Functional Requirements
- SOC2 Type II ready infra
- PII encryption at rest
- Role-based access (RBAC)
- <100ms API response p95
- Core Web Vitals green
- Offline-first mobile capability
Success Metrics (KPIs)
Tech Stack
Go-To-Market (GTM)
Direct mail & social to homeowners inviting them to set a silent price.
Free course on purchasing. Graduates unlock off-market inventory.
Focus liquidity on 3 core suburbs. 20% penetration target.
Top Risks
- Cold Start ProblemMitigation: Demand before supply via Academy wedge.
- Competitive ResponseMitigation: Proprietary 'Open to Offers' data moat.
Open Questions
- Optimal pricing for HAUS Pro tiers?
- Which partner lenders to approach first?
- Acquisition channel for first 1,000 Open homes?