HAUS v2The Property Access OS
A demand-triggered roadmap and AI-native platform that unlocks off‑market supply, guides first‑time buyers, and empowers agents.
Executive Summary
HAUS v2 pivots from simple search to a Property Access OS. It focuses on first‑time buyers, discreet off‑market supply, and an AI‑powered agent suite. AI assists; humans decide. Partner with agents, default to trust, ship and learn.
The Problem
Black‑box process, hidden costs, 124+ hrs searching; anxiety and low confidence.
No discreet way to test demand; “shadow inventory” remains locked.
Low‑value prospecting, missed calls, admin overhead; poor CX, burnout.
Vision & Solution
An integrated OS for property access. AI predicts and advises; community turns transactions into relationships; accessibility unlocks pathways to ownership.
Personas
28–35, DINK, anxious but optimistic; wants a step‑by‑step plan to buy with confidence.
45–55, curious to sell privately; wants a discreet “would‑sell‑for” signal.
30–40, time‑poor; wants qualified, transaction‑ready leads and AI comms assistant.
Demand‑Triggered Roadmap
Progress via market signals, not dates. Each phase unlocks the next upon meeting explicit demand criteria.
Foundation
Core multi‑tenant infra, data model, compliance rails.
Wedge — FTHB Academy & Open
Engage FTHBs; unlock off‑market supply via price signals.
Flywheel — HAUS Pro & Marketplace v1
Agent SaaS + secure messaging & offer management.
Ecosystem — Finance & Services
Integrated pre‑approval, partner lenders, curated services.
Feature Breakdown
Non-Functional Requirements
- SOC2 Type II ready infra
- PII encryption at rest
- Role-based access (RBAC)
- <100ms API response p95
- Core Web Vitals green
- Offline-first mobile capability
Success Metrics (KPIs)
Tech Stack
Go-To-Market (GTM)
Direct mail & social to homeowners inviting them to set a silent price.
Free course on purchasing. Graduates unlock off-market inventory.
Focus liquidity on 3 core suburbs. 20% penetration target.
Top Risks
- Cold Start ProblemMitigation: Demand before supply via Academy wedge.
- Competitive ResponseMitigation: Proprietary “Open to Offers” data moat.
Open Questions
- Optimal pricing for HAUS Pro tiers?
- Which partner lenders to approach first?
- Acquisition channel for first 1,000 Open homes?